Careers
Vacancies
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-26
INTERNAL ADVERTISEMENT
HEAD CHEF X 1
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Head Chef
and the successful candidate will be based at Rainbow Towers Hotel.
The position reports to the Executive Chef.
PRINCIPAL RESPONSIBILITIES
- Participating in preparation of kitchen budgets
- Planning of kitchen operations
- Participating in menu planning and reengineering
- Overseeing product quality and supervising service
- Supervising kitchen associates and conducting kitchen inspections
- Training of kitchen associates
- Monitor hygiene/safety in the kitchen
- Managing kitchen costs through use of innovative cooking methods
- Administration of health and safety standards and practices in the kitchen
- Higher National Diploma in Professional Cookery
- At least 3 years’ experience in a similar position
- Hands on experience in food production and service standards
- Good flair of financial figures
- Excellent coordination skills
- High proficiency in ala’carte service
- Sensitive to customer care
- High levels of personal presentation
- Fluency in English language
- Foreign language preferably French and / Germany is an added advantage
INTERNAL ADVERTISEMENT HEA...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-23
ROLE PROFILE
E-Commerce Administrator
Introduction
Applications are invited from suitably qualified personnel to fill in the position of E-Commerce Administrator and the successful candidate will be based at Corporate Office.
Job Summary
To provide support to the E-Commerce Manager by providing efficient and effective administrative services by ensuring delivery of a range of online presence for direct bookings and revenue generation. These include responsive coordination of all E-Commerce paperwork with all stakeholders, records administration and communication of direct bookings and revenue generation policy.
Reporting
The position reports to the E-Commerce Manager.
- PRINCIPAL RESPONSIBILITIES:
- Managing the Ecommerce Platforms:
- Ensuring smooth functionality and availability of the online booking platforms.
- Intelligent rate and availability monitoring for rooms and packages.
- Administering promotions and special offers through the booking engine.
- Responding to customer inquiries and resolving booking issues.
- Recruiting and managing partnerships with OTAs and other online travel channels.
- Analysing competitor pricing and recommending accordingly.
- Implementing revenue management strategies for online bookings.
- Working with other departments like marketing and sales to ensure cohesive online initiatives.
- Optimizing online presence:
- Maintaining and updating the hotel's website with accurate information and engaging content.
- Managing the hotel's listings on online travel agencies (OTAs) and metasearch platforms.
- Engaging in search engine optimization (SEO) activities to improve website ranking.
- Monitoring online reputation and managing customer reviews.
- Marketing and customer engagement:
- Creating and managing email marketing campaigns for promotions and offers.
- Analysing website traffic and booking data to identify trends and opportunities.
- Reporting on the performance of online marketing and sales efforts.
- Administrative Responsibilities’;
- Assumes responsibility for working with Commercial team members and maintaining complete and accurate records for Group E-Commerce business.
- Assumes responsibility for performing clerical support functions (varies based upon the need).
- Provide information on a regular basis to assist in monitoring partner and service providers performance and the customer experience.
- Arrange meetings, take minutes and circulate agenda and monitor action plans.
- Provide administrative support for management on online presence for direct bookings and revenue generation.
- To work flexibly with colleagues and ensure adequate departmental and office cover at all times.
- Bachelor’s Degree in Business Studies and Computing Science / Ecommerce
- Strong understanding of online marketing and e-commerce principles.
- Proficient in using various content management systems (CMS) and booking engines.
- Excellent communication and customer service skills.
- Analytical abilities to interpret data and track performance.
- Ability to work independently and manage multiple tasks.
- A tactical thinker and executor with good business acumen
- Must possess exemplary level of professionalism and demonstrate strong organizational skills.
- Excellent team leadership skills with a hands-on approach.
- Should possess excellent planning and organizing skills.
- Maturity, innovation, resourcefulness, and creativity are important requirements.
Job Features
ROLE PROFILE E-Commerce Administrator Introduction Applications are ...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-22
NEW AMBASSADOR HOTEL
INTERNAL ADVERTISEMENT
KITCHEN PORTER
Applications are invited from suitably qualified personnel to fill in the position of Kitchen Porter at New Ambassador Hotel.
Reporting to : Head Kitchen Porter
Location : New Ambassador Hotel
The ideal candidate should have the following requirements;
PRINCIPLE ACCOUNTABILITIES
- Keeping kitchen areas clean and sanitized
- Disposal of garbage
- Maintaining cleanliness in food storerooms.
- Washing kitchen utensils.
- Setting up buffet areas.
- Collection of issues from Stores.
- At least 5 O Levels including English Language
- Communication and interpersonal skill
- General business knowledge
- Time management skills
- Presentation skills
- Organizing skills
- Product Knowledge
Job Features
NEW AMBASSADOR HOTEL INTERNAL ADVERTISEMENT ...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-19
NEW AMBASSADOR HOTEL
INTERNAL ADVERTISEMENT
Reservationist
Applications are invited from suitably qualified and experienced personnel to fill in the position of Reservationist
Reporting to: Front Office Supervisor
Location: New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Helps develop room revenue and room forecasts.
- Tracks future room availability on the basis of reservations.
- Process reservations by mail, telephone and central reservations systems referral.
- Handle enquiries and sell hotel facilities.
- Actively participate in yield management.
- Communicate reservations information to Front desk.
- Prepares reservations report.
- National Diploma or Degree in Tourism and Hospitality Management.
- At least three years’ experience in a similar position.
- Computer literacy and strong working knowledge of Opera Property Management System.
- Proven negotiation and persuasion skills.
- Working experience in sales and hospitality management.
- Planning and organizational skills.
- Ability to work under minimum supervision.
Job Features
NEW AMBASSADOR HOTEL INTERNAL ADVERTISEMENT Reservationist Applications are invited from suitably qualified and experienced personnel to fill in the position of...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-22
NEW AMBASSADOR HOTEL
INTERNAL ADVERTISEMENT
JUNIOR CHEF
Applications are invited from suitably qualified and experienced personnel to fill in the position of Junior Chef
Reporting to: Head Chef
Location: New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Planning organization skills in Kitchen operations
- Menu planning and re-engineering.
- Overseeing food production.
- Control of section production.
- Managing costs through the use of innovative cooking methods.
- Effective practices of health and safety standards in the kitchen.
- National Certificate in Professional Cookery.
- At least 2 years of relevant experience in a similar position.
- Hands-on experience in food production and service standards.
- Fluent in written and spoken English.
- Good with production-related figures.
- Excellent coordination skills.
- Excellent in healthy foods and green cooking.
- Sensitive to customer needs.
- High levels of personal presentation.
- Should be a person of unquestionable integrity.
- Attention to detail, honesty and ability to work with minimal supervision.
Job Features
NEW AMBASSADOR HOTEL INTERNAL ADVERTISEMENT JUNIOR CHEF Applications are invited from suitably qualified and experienced personnel to fill in the position of Junior ...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-22
NEW AMBASSADOR HOTEL
INTERNAL ADVERTISEMENT
HEAD CHEF
Applications are invited from suitably qualified and experienced personnel to fill in the position of Head Chef
Reporting to : General Manager
Location : New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Preparation of kitchen budgets.
- Planning kitchen operations
- Menu planning and reengineering.
- Overseeing product quality and supervising service.
- Training of kitchen associates.
- Managing kitchen costs through the use of innovative cooking methods.
- Administration of health and safety standards and practices in the kitchen.
- Higher National Diploma in Professional Cookery.
- At least 2 years’ relevant experience in a similar position.
- Hands-on experience in food production and service standards.
- Fluent in written and spoken English.
- A good flair for financial figures and training.
- Excellent coordination skills.
- Sensitive to customer skills
- High levels of personal presentation.
- Should be a person of unquestionable integrity.
- Attention to detail, honesty and ability to work with minimal supervision.
Job Features
NEW AMBASSADOR HOTEL INTERNAL ADVERTISEMENT HEAD CHEF Applications are invited from suitably qualified and experienced personnel to fill in the posit...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-22
INTERNAL ADVERTISEMENT
Floor Supervisor
Applications are invited from suitably qualified and experienced personnel to fill in the position of Floor Supervisor
Reporting to: Housekeeper
Location: New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Plans and coordinates daily hotel cleaning schedules.
- Inspects cleanliness of rooms/ Public Areas and implements prompt corrective action on all inspection findings.
- Coordinates housekeeping department human resources issues
- Continuous training and development of departmental staff.
- Communicates guests’ feedback to housekeeping associates.
- Manages housekeeping expenses in line with approved budgets.
- Coordinates housekeeping activities for other departments.
- National Diploma in Tourism Management.
- At least 2 years of relevant experience in housekeeping operations.
- Good eye for detail and innovative.
- Knowledge of ACCPAC system and materials control.
- Should be an assertive person of unquestionable integrity
Job Features
INTERNAL ADVERTISEMENT Floor Supervisor Applications are invited from suitably qualified and experienced personnel to fill in the position of Floor Supervisor Reporting to: ...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-22
NTERNAL ADVERTISEMENT
SOUS CHEF
Applications are invited from suitably qualified and experienced personnel to fill in the position of Sous Chef
Reporting to : Head Chef
Location : New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Preparation of kitchen budgets.
- Planning kitchen operations
- Menu planning and reengineering.
- Overseeing product quality and supervising service.
- Training of kitchen associates.
- Conduct kitchen inspection.
- Managing kitchen costs through the use of innovative cooking methods.
- Administration of health and safety standards and practices in the kitchen.
- Higher National Diploma in Professional Cookery.
- At least 2 years’ relevant experience in a similar position.
- Hands-on experience in food production and service standards.
- Fluent in written and spoken English.
- A good flair for financial figures and training.
- Excellent coordination skills.
- Sensitive to customer skills
- High levels of personal presentation.
- Should be a person of unquestionable integrity.
- Attention to detail, honesty and ability to work with minimal supervision.
Job Features
NTERNAL ADVERTISEMENT SOUS CHEF Applications are invited from suitably qu...
Posted Date
Posted 1 year ago
Guest Relations Officer
https://rtgafrica.com/careers/jobs/guest-relations-officer/Guest-Relations-Officer
Guest Relations Officer https://rtgafrica.com/careers/jobs/guest-relations-officer/
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-05
INTERNAL ADVERTISEMENT
WAITER
Applications are invited from suitably qualified and experienced personnel to fill in the position of Waiter
Reporting to:
Location:
Food & Beverage Supervisor
New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Current taking of guest orders.
- Preparation of tables, setting up table linen and crockery.
- Promoting service excellence and ability to upsell, cross-sell and suggestive selling to enhance customer satisfaction.
- Serving drink and food orders.
- Provision of excellent customer service to guests.
- Minimum 5 Ordinary levels.
- National certificate in Food and Beverage Service or equivalent.
- At least 1-year of relevant experience.
- Superior interpersonal, negotiation and consultative skills at all levels.
- Should be a person of unquestionable integrity, and should be sensitive to customer care and exude service excellence.
- A pleasant personality and ability to communicate well with staff, customers and related stakeholders.
- Ability to work with minimal supervision is a pre-requisite.
Job Features
INTERNAL ADVERTISEMENT WAITER Applications are invited from suitably qualified and experienced personnel to fill in the position of Waiter Reporting to: Location: Food &...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-05
INTERNAL ADVERTISEMENT
BARMAN
Applications are invited from suitably qualified and experienced personnel to fill in the position of Barman
Reporting to:
Location:
Food & Beverage Supervisor
New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Astute preparation for the allocated shift.
- Prepare and serve beverages as required.
- Promoting service excellence and ability to upsell, cross-sell and suggestive selling to enhance customer satisfaction.
- Ability to monitor and replenish bar stocks.
- Collection of payments from guests.
- 5 O’ levels including English.
- National Certificate in Beverage Service or related course will be an added advantage.
- At least 1-year of relevant experience.
- Superior interpersonal, negotiation, and consultative skills at all levels.
- Knowledge of the Micros system is an added advantage.
- Should be a person of unquestionable integrity, and should be sensitive to customer care.
- A pleasant personality and ability to communicate well with staff, customers, and related stakeholders.
- Ability to work with minimal supervision is a pre-requisite.
Job Features
INTERNAL ADVERTISEMENT BARMAN Applications are invited from suitably qualified and experienced personnel to fill in the position of Barman Reporting to: Location: Food &...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-05
INTERNAL ADVERTISEMENT
RESTAURANT CASHIER
Applications are invited from suitably qualified and experienced personnel to fill in the position of Restaurant Cashier
Reporting to : Food & Beverage Supervisor
Location : New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Attending to guests and guest enquiries, interacting with guests and collecting guest feedback.
- Monitoring daily reconciliations of bills and ensuring bills are correctly posted after shift.
- Conducting cashiering functions.
- Must be knowledgeable about the hotel`s emergency procedures.
- Holder of a Diploma in Tourism and Hospitality Management.
- Knowledge of the Micros system is a requirement.
- At least 2 years relevant experience in a similar post.
- Demonstrable planning and customer care skills.
- Ability to work under minimum supervision.
- Time Management skills.
- High level of attention to detail.
- Business Knowledge.
- Very good communication and interpersonal skills
Job Features
INTERNAL ADVERTISEMENT RESTAURANT CASHIER Applications are invited from suitably qualified and experienced personnel to fill in the position of Restaurant Cashier Reporting to ...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-05
INTERNAL ADVERTISEMENT
RECEPTIONIST/CASHIER
Applications are invited from suitably qualified and experienced personnel to fill in the position of Receptionist/ Cashier.
Reporting to : Front Office Supervisor
Location : New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Attending to guests and guest enquiries, Interacting with guests and collecting guest feedback.
- Taking note of guests special needs and communicating accordingly.
- Taking guest reservations, Checking in and checking out guests and Conducting cashiering functions.
- Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.
- Holder of a Diploma in Tourism and Hospitality Management.
- Knowledge of Opera property management system is a requirement.
- At least 1 -2 years of relevant experience in a similar post.
- Yield management and sales skills are an added advantage.
- Demonstrable planning and customer care skills.
- Ability to work under minimum supervision.
- High level of attention to detail.
- Good communication and interpersonal skills.
Job Features
INTERNAL ADVERTIS...
Job Type
Permanent
Job Location
Bulawayo
Posted Date
Posted 1 year ago
2024-02-27
BULAWAYO RAINBOW HOTEL
INTERNAL ADVERTISEMENT
KITCHEN PORTER
Applications are invited from suitably qualified personnel to fill in the position of Kitchen Porter at Bulawayo Rainbow Hotel.
Reporting to : Head Chef
Location : Bulawayo Rainbow Hotel
The ideal candidate should have the following requirements;
PRINCIPLE ACCOUNTABILITIES
- Keeping kitchen areas clean and sanitized
- Disposal of garbage
- Maintaining cleanliness in food storerooms.
- Washing kitchen utensils.
- Setting up buffet areas.
- Collection of issues from Stores.
- At least 5 O Levels including English Language
- Communication and interpersonal skill
- General business knowledge
- Time management skills
- Presentation skills
- Organizing skills
- Product Knowledge
Job Features
BULAWAYO RAINBOW HOTEL INTERNAL ADVERTISEMENT KITCHEN PORTER Applications are invited from suitably qualified personnel to fill in the position of Kitchen Porter at Bulawayo Rainbow Hotel. ...
Receptionist Cashier
Rainbow Tourism Group
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 1 year ago
2024-02-26
Internal Advert- Receptionist Cashier