NEW AMBASSADOR HOTEL   VACANCY   WAITER   Applications are invited from suitably qualified personnel to fill in the position of Waiter for New Ambassador Hotel.   Reporting to                     :              Restaurant Supervisor Location                             :              New Ambassador Hotel   The ideal candidate should have the following requirements; Key responsibilities include

• Accurate taking of guest orders.
• Preparation of tables by setting up linen, silverware and glasses.
• Upselling of additional products when appropriate.
• Serving of food and drink orders.
• Delivery of checks and collection of bill payments.
• Provision of excellent customer service to guests.

  Job Specifications

• Minimum 5 O’levels.
• National Certificate in Food and Beverage Services or Equivalent will be an added advantage
• At least 1-year relevant experience in a similar position.
• Demonstrable planning and customer care skills.
• Excellent communication and interpersonal skills.
• Attention to detail, honesty and ability to work with minimal supervision.

  All applications accompanied by a detailed CVs should be submitted online, on the job link available on https://rtgafrica.com/careers by no later than 07 June 2024

     NEW AMBASSADOR HOTEL               INTERNAL ADVERTISEMENT RESTAURANT CASHIER Applications are invited from suitably qualified and experienced personnel to fill in the position of Restaurant Cashier Reporting to                             :           Food & Beverage Supervisor Location                                  :           New Ambassador Hotel   The ideal candidate should meet the following requirements;   RESPONSIBILITIES INCLUDE:

• Attending to guests and guest enquiries, interacting with guests and collecting guest feedback.
• Monitoring daily reconciliations of bills and ensuring bills are correctly posted after shift.
• Conducting cashiering functions.
• Must be knowledgeable about the hotel`s emergency procedures.

  Job Specifications

• Holder of a Diploma in Tourism and Hospitality Management.
• Knowledge of the Micros system is a requirement.
• At least 2 -3 years relevant experience in a similar post.
• Demonstrable planning and customer care skills.
• Ability to work under minimum supervision.
• Time Management skills.
• High level of attention to detail.
• Business Knowledge.
• Very good communication and interpersonal skills

  GRADUATE TRAINEESHIP: 2024 – 2026 INTAKE   Rainbow Tourism Group is inviting applications from graduates with a passion for the tourism and hospitality industry to fill in the position of Graduate Trainee - Legal and the successful candidate will be based in the Legal & Secretariat Department, Corporate Office, Harare. Training programme: Twenty-four months training programme initially covering all aspects of the business unit. Role Specifications: -

• Bachelor of Law Honours Degree
• Strong communication and interpersonal skills
• Excellent time management skills
• A person of unquestionable integrity
• Critical and analytical thinking
• Well groomed, dependable and a team player.
• Specialisation in the Labour law will be an added advantage.

  All applications, accompanied by a detailed CV and certified copies of academic certificates should be submitted by not later than 18 May 2024 to; Human Resources Director Rainbow Tourism Group                                     or     Email:  recruitment@rtg.co.zw 1 Pennefather Avenue Harare                                                                                 Only shortlisted candidates will be contacted

Internal Advert- Receptionist Cashier AZRL

  BULAWAYO RAINBOW HOTEL   VACANCY   WAITER   Applications are invited from suitably qualified personnel to fill in the position of Waiter for Bulawayo Rainbow Hotel.   Reporting to                     :              Restaurant Supervisor Location                             :              Bulawayo Rainbow Hotel   The ideal candidate should have the following requirements; Key responsibilities include

• Accurate taking of guest orders.
• Preparation of tables by setting up linen, silverware and glasses.
• Upselling of additional products when appropriate.
• Serving of food and drink orders.
• Delivery of checks and collection of bill payments.
• Provision of excellent customer service to guests.

  Job Specifications

• Minimum 5 O'levels.
• National Certificate in Food and Beverage Services or Equivalent will be an added advantage
• At least 1-year relevant experience in a similar position.
• Demonstrable planning and customer care skills.
• Excellent communication and interpersonal skills.
• Attention to detail, honesty and ability to work with minimal supervision.

  All applications accompanied by a detailed CVs should be submitted online, on the job link available on https://rtgafrica.com/careers by no later than 26 April 2024 .

  BULAWAYO RAINBOW HOTEL   INTERNAL ADVERTISEMENT JUNIOR CHEF Applications are invited from suitably qualified and experienced personnel to fill in the position of a Junior Chef.  

Reporting to                            :           Sous Chef

Location                                  :           Bulawayo Rainbow Hotel   The ideal candidate should meet the following requirements;  

Key responsibilities include:

v  Creating and preparing quality menu items

v  Researching and developing recipes

v  Adherence to health, safety and hygiene standards

v  Maintaining creativity and presentation skills together with displaying a deep sense of artistry

v  Must have an appetite for quality and attention to detail

v  Good planning and organizing skills

v  Demonstrable stock control and cost management skills

 

Job Specifications

• National Certificate in Professional Cookery

v  At least 2 years’ experience in the industry

v  Pastry/Bakery experience will be an added advantage

• Highly motivated and works with minimum supervision

v  High levels of innovation and creativity

v  Fluency in English Language

v  Well groomed

  All applications accompanied by a detailed CV should be submitted to;   All applications accompanied by a detailed CVs should be submitted online, on the job link available on https://rtgafrica.com/careers by no later than 22 April 2024

 

ROLE PROFILE Guest Service Agent Introduction Applications are invited from suitably qualified personnel to fill in the position of Guest Service Agent and the successful candidate will be based at Rainbow Towers Hotel and ICC Harare.  Reporting The position reports to the Front Office Supervisor.  PRINCIPAL RESPONSIBILITIES:         

• Taking guests’ reservations, checking in and checking out guests.
• Conducting cashiering functions.
• Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.
• Attending to guests’ enquiries, interacting with guests, and collecting guest feedback.
• Taking note of guests’ special needs and communicating accordingly

 Person Specification & Attributes

• Holder of a Higher National Diploma in Tourism and Hospitality Management or equivalent
• Knowledge of Opera system is a requirement.
• At least 1 -2 years’ relevant experience in a similar post
• Yield management and sales skills an added advantage.
• Ability to work under minimum supervision.
• High level of attention to detail
• Good communication and interpersonal skills

Internal Advert- Receptionist Cashier 2024

StoremanINTERNAL ADVERTISEMENT- AZRL EXECUTIVE CHEF

INTERNAL ADVERTISEMENT                                                                   FOOD & BEVERAGE SUPERVISOR X 1 Introduction Applications are invited from suitably qualified personnel to fill in the position of Food & Beverage Supervisor and the successful candidate will be based at Rainbow Towers Hotel.   The position reports to the Food & Beverage Manager. PRINCIPAL RESPONSIBILITIES

• Oversee operations in the restaurant, functions and all outlets.

• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, restaurant utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Train new and current employees on proper customer service practices.

• Implement innovative strategies to improve productivity and sales.

PERSON SPECIFICATION 

• Holder of HND in Tourism and Hospitality or equivalent.
• Proven work experience at least 2 years in a similar position.
• Extensive Food and Beverages knowledge.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Critical thinker and problem-solving skills.
• Great interpersonal and communication skill.

  All applications accompanied by detailed CVs should be submitted to: The Human Resource Director RTG Corporate Office 1 Pennefather Avenue Harare OR Emailed to: recruitment@rtg.co.zw by no later than 26 March 2024

INTERNAL ADVERTISEMENT                                                                             ACCOUNTANT X 1 Introduction Applications are invited from suitably qualified personnel to fill in the position of Accountant and the successful candidate will be based at Gateway Stream.   The position reports to the Gateway Stream General Manager.   PRINCIPAL RESPONSIBILITIES

• Budget preparation and reviews.
• Cash flow management.
• Preparation and interpretation of financial accounts for management.
• Maintenance of asset register.
• Consolidation of audit files.
• Management of departmental associates’ performance through, inter-alia, coaching and continuous training.
• Implementation and monitoring of effective financial and internal controls within the business unit.
• Liaising with statutory bodies and managing statutory accounts effectively.
• Taking a leading role in the preparation of routine business, accounting and audit reviews.
• Facilitating periodic internal and external audits.

PERSON SPECIFICATION

• First level Degree in Accounting/Finance from a recognized institution.
• Possession of a full professional qualification - ACCA/CIS or equivalent.
• Possession of an MBA/MBL or equivalent is an added advantage.
• Minimum of at least 3 years’ experience in a similar role.
• Working knowledge of Property Management and Accounting Systems e.g. OPERA and ACCPAC.
• Good planning and leadership skills.
• Demonstrable cost management skills.
• Should be a person of unquestionable integrity.

All applications accompanied by detailed CVs should be submitted to: The Human Resource Director RTG Corporate Office 1 Pennefather Avenue Harare OR Emailed to: recruitment@rtg.co.zw by no later than 26 March 2024  

INTERNAL ADVERTISEMENT  Waiter /Waitress X 8   Introduction Applications are invited from suitably qualified personnel to fill in the position of Waiter/Waitress. The successful candidate will be based at Rainbow Towers Hotel.   The position reports to the Food & Beverage Supervisor.   PRINCIPAL RESPONSIBILITIES:            

• Accurate taking of guests orders
• Preparation of tables by setting up linen, silverware and glasses
• Up-selling of additional products where appropriate
• Serving of food and drink orders
• Delivery of checks and collection of bill payments
• Clearing of tables
• Collection of guests’ feedback

  PERSON SPECIFICATION

• Minimum 5’O’ levels
• National Certificate in Food and Beverage Services or Equivalent
• At least 2-3 years’ relevant experience in a similar post.
• Demonstrable planning and customer care skills.
• Excellent communication and interpersonal skills.

Attention to detail, honesty and ability to work with minimal supervision are pre – requisites.     All applications accompanied by detailed CVs should be submitted to: The Human Resource Director RTG Corporate Office 1 Pennefather Avenue Harare OR Emailed to : recruitment@rtg.co.zw by no later than 26 March 2024    

        INTERNAL ADVERTISEMENT

 Junior Chefs x3

   Introduction Applications are invited from suitably qualified personnel to fill in the position of Junior Chef. The successful candidate will be based at Rainbow Towers Hotel.   The position reports to the Head Chef.   PRINCIPAL RESPONSIBILITIES

• Production of high quality food according to standard recipes
• Assists with the preparation, presentation, decoration and storage of variety of dishes.
• Serving of food to guests and collection of guest’s feedback.
• Maintains a clean and hygienic work area.
• Managing costs through innovative cooking methods.
• Adheres to effective practices of Health and Safety standards in the Kitchen
• Comply with BOP and general kitchen standards at all times.

PERSON SPECIFICATION

• National Certificate in Culinary Arts/ Professional Cookery.
• At least 2 years’ experience in the Industry.
• Highly motivated and works with minimum supervision.
• High levels of innovation and creativity.
• Excellent communication and interpersonal skills

All applications accompanied by detailed CVs should be submitted to: The Human Resource Director RTG Corporate Office 1 Pennefather Avenue Harare OR Emailed to: recruitment@rtg.co.zw by no later than 26 March 2024

INTERNAL ADVERTISEMENT                                                                             CHEF DE PARTIE X 2 Introduction Applications are invited from suitably qualified personnel to fill in the position of Chef de Partie and the successful candidate will be based at Rainbow Towers Hotel.   The position reports to the Head Chef.   PRINCIPAL RESPONSIBILITIES

• Preparing, cooking and presenting high quality dishes within the specialty section
• Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes
• Assisting with the management of health and safety
• Assisting with the management of food hygiene practices
• Managing and training any Commis Chefs
• Monitoring portion and waste control
• Overseeing the maintenance of kitchen and food safety standards

PERSON SPECIFICATION

• National Certificate in Culinary Arts/ Professional Cookery.
• At least 3 years’ experience in the Industry.
• High level of attention to detail
• Knowledge and ability to run a section
• Highly motivated and works with minimum supervision.
• High levels of innovation and creativity.
• Excellent communication and interpersonal skills

All applications accompanied by detailed CVs should be submitted to: The Human Resource Director RTG Corporate Office 1 Pennefather Avenue Harare OR Emailed to: recruitment@rtg.co.zw by no later than 26 March 2024