HEAD CHEF - PASTRY Introduction Applications are invited from suitably qualified personnel to fill in the position of Head Chef - Pastry and the successful candidate will be based at The Rainbow Towers Hotel & ICC. The position reports to the Executive Chef. PRINCIPAL RESPONSIBILITIES • Participating in preparation of kitchen budgets • Menu Development - Create innovative and visually appealing dessert menus that align with the hotel's culinary vision. • Quality Assurance -Maintain the highest standards of quality, consistency, and presentation for all pastry items. • Supervising kitchen associates and conducting kitchen inspections • Training of kitchen associates • Managing Pastry kitchen costs through use of innovative food preparation methods • Administration of health and safety standards and practices in the kitchen PERSON SPECIFICATION AND ATTRIBUTES • Higher National Diploma in Professional Cookery • At least 3 years’ hands on experience in a similar position • Good flair of financial figures • Excellent coordination skills • Should be excellently groomed • Should have a fair understanding and appreciation of other sections of the kictchen  

                                                                                                                                 NEW AMBASSADOR HOTEL                  INTERNAL ADVERTISEMENT JUNIOR CHEF   x 2 Applications are invited from suitably qualified and experienced personnel to fill in the position of Junior Chef Reporting to:                            Head Chef Location:                                 New Ambassador Hotel   The ideal candidate should meet the following requirements;   RESPONSIBILITIES INCLUDE:

• Planning organization skills in Kitchen operations
• Menu planning and re-engineering.
• Overseeing food production.
• Control of section production.
• Managing costs through the use of innovative cooking methods.
• Effective practices of health and safety standards in the kitchen.

  Job Specifications

• National Certificate in Professional Cookery.
• At least 2 years of relevant experience in a similar position.
• Hands-on experience in food production and service standards.
• Fluent in written and spoken English.
• Good with production-related figures.
• Excellent coordination skills.
• Excellent in healthy foods and green cooking.
• Sensitive to customer needs.
• High levels of personal presentation.
• Should be a person of unquestionable integrity.
• Attention to detail, honesty and ability to work with minimal supervision.

  All applications accompanied by a detailed CV should be submitted online, on the job  link available on https://rtgafrica.com/careers/wp-admin/post-new.php?post_type=jobpost  by no later than 22 November 2024    

           INTERNAL ADVERTISEMENT RESTAURANT CASHIER Applications are invited from suitably qualified and experienced personnel to fill in the position of Restaurant Cashier Reporting to                            :           Food & Beverage Supervisor Location                                  :           New Ambassador Hotel   The ideal candidate should meet the following requirements;   RESPONSIBILITIES INCLUDE:

• Attending to guests and guest enquiries, interacting with guests and collecting guest feedback.
• Monitoring daily reconciliations of bills and ensuring bills are correctly posted after shift.
• Conducting cashiering functions.
• Must be knowledgeable about the hotel`s emergency procedures.

  Job Specifications

• Holder of a Diploma in Tourism and Hospitality Management.
• Knowledge of the Micros system is a requirement.
• At least 2 years relevant experience in a similar post.
• Demonstrable planning and customer care skills.
• Ability to work under minimum supervision.
• Time Management skills.
• High level of attention to detail.
• Business Knowledge.
• Very good communication and interpersonal skills

  All applications, accompanied by a detailed  CV, should be submitted online by not later than 22 November 2024 on the link below;   https://rtgafrica.com/careers/wp-admin/post-new.php?post_type=jobpost   The Human Resources Director Rainbow Tourism Group 1 Pennefather Avenue Harare  

 STOREMAN Introduction Applications are invited from suitably qualified personnel to fill in the position of Storeman for Rainbow Tourism Group and the successful candidate will be based in the Finance Department at Rainbow Towers Hotel and ICC Harare. The position reports to the Food and Beverages Controller. Responsibilities Include:

• Initiating purchase requests to guide purchasing team on reorder quantities.
• Manage stock levels and re-order levels to avoid stock-outs
• Receive and secure all stock items.
• Issue out all requested stock items by departments.
• Posting Bulk Stock Requisitions in Accpac system or any other system that will be in use.
• Inspection of stocks for quality, fitness for purpose and expiry dates.
• Control of stocks ensuring that no stocks expire unnecessarily.

Job Specifications The candidate should have the following:

• National Diploma in Purchasing and Supply.
• At least one-year relevant experience in procurement and stores.
• Fluent in written and spoken English.
• Good analytical, negotiation and interpersonal skills.
• Knowledge of ACCPAC system and Materials Control.
• Should be an assertive person of unquestionable integrity.

Functions Coordinator x 2

Introduction

Applications are invited from suitably qualified personnel to fill in the position of Functions Coordinator. The successful candidate will be based at Rainbow Towers Hotel and ICC Harare The position reports to the Functions Manager.  Responsibilities Include:  

• Collaborate with clients to understand their event needs, including layout, food, beverages and audiovisual requirements.
• Make conference reservations and manage bookings.
• Serve as the primary point of contact for clients and internal teams, ensuring everyone is informed and aligned on conference details.
• Assist in creating and managing conference budgets, tracking expenses, and ensuring adherence to financial guidelines.
• Oversee all logistical aspects of events, such as room setup and equipment.
• Provide on-the-day support to guests, addressing any issues that arise and ensuring the event flows as planned.
• Assist in promoting the hotel’s conference spaces and services, working with the sales and marketing team to attract new clients.
• Gather feedback post-event to assess success and identify areas for improvement.
• Ensure all events comply with local regulations, safety protocols, and hotel policies.
• Maintain accurate records of event details, contracts, and communications for future reference.

  Job Specifications: The candidate should have the following:

• Holder of a Higher National Diploma in Tourism and Hospitality Management.
• Hands-on experience of OPERA system and Micros.
• At least 2 years’ relevant experience in a similar post.
• Demonstrable planning and customer care skills.
• Excellent communication and interpersonal skills.

FOOD & BEVERAGE SUPERVISOR X 1 Introduction Applications are invited from suitably qualified personnel to fill in the position of Food & Beverage Supervisor and the successful candidate will be based at Rainbow Towers Hotel. The position reports to the Food & Beverage Manager. PRINCIPAL RESPONSIBILITIES

• Oversee operations in the restaurant, functions and all outlets.

• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, restaurant utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Train new and current employees on proper customer service practices.

• Implement innovative strategies to improve productivity and sales.

PERSON SPECIFICATION 

• Holder of HND in Tourism and Hospitality or equivalent.
• Proven work experience at least 2 years in a similar position.
• Extensive Food and Beverages knowledge.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Critical thinker and problem-solving skills.
• Great interpersonal and communication skill.

CHEF DE PARTIE X 1 Introduction Applications are invited from suitably qualified personnel to fill in the position of Chef de Partie and the successful candidate will be based at Rainbow Towers Hotel. The position reports to the Head Chef. PRINCIPAL RESPONSIBILITIES

• Preparing, cooking and presenting high quality dishes within the specialty section
• Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes
• Assisting with the management of health and safety
• Assisting with the management of food hygiene practices
• Managing and training any Commis Chefs
• Monitoring portion and waste control
• Overseeing the maintenance of kitchen and food safety standards

PERSON SPECIFICATION

• National Certificate in Culinary Arts/ Professional Cookery.
• At least 3 years’ experience in the Industry.
• High level of attention to detail
• Knowledge and ability to run a section
• Highly motivated and works with minimum supervision.
• High levels of innovation and creativity.
• Excellent communication and interpersonal skills

BULAWAYO RAINBOW HOTEL INTERNAL ADVERTISEMENT HANDYMAN Applications are invited from suitably qualified personnel to fill in the position of HANDYMAN at Bulawayo Rainbow Hotel. Reporting to : Maintenance Supervisor Location : Bulawayo Rainbow Hotel The ideal candidate should have the following requirements; PRINCIPLE ACCOUNTABILITIES • Maintaining the workshop clean. • Conducting hotel inspections for malfunctioning equipment. • Providing first line of support in maintenance. • Monitor hotel fire equipment and storerooms. • Cleaning of plant rooms. PERSON SPECIFICATION AND ATTRIBUTES The candidate should have the following: • 5 O’ levels including English • At least Class 3 Skilled worker in an Electrical qualification • At least 2 years of relevant experience. • A good interpersonal, negotiation, and consultative skills at all levels • A pleasant personality and ability to communicate well with staff, customers, and related stakeholders. • Ability to work with minimal supervision is a pre-requisite. All applications accompanied by a detailed CV should be submitted online, on the job link available on https://rtgafrica.com/careers by no later than 8 October 2024.

Internal Advert- Receptionist Cashier AZRL

ROLE PROFILE  JOB TITLE:                                 Assistant Procurement Manager  REPORTING TO:                        Projects & Procurement Manager  SUMMARY OF RESPONSIBILITIES To effectively assist management of the procurement process by planning, monitoring and coordinating, the acquisition of products, services and works that are required periodically. The role is also responsible for ensuring that, the employer obtains quality products for competitive prices in a timely fashion and plays an integral role in ensuring a company sticks to budgets and operates profitably. PRINCIPAL RESPONSIBILITIES:  

• Source for suppliers with the best quality as well as most competitive prices to supply quality goods and services to the Group and its subsidiaries.
• Negotiate for the most competitive prices, terms of delivery and the best quality materials.
• Day to day operations with an emphasis on quick response times to the hotel units.
• Conduct vendors review and audits and ensure database of all Group suppliers and service providers is updated.
• Source for the best medium of transport for commodities, putting into consideration flexibility and timely deliveries.
• Ensure proper record keeping of all procurement processes which should be well maintained and can easily be retrieved.
• Data analysis and reporting including monitoring mechanisms that identifies savings achieved by category and supplier.
• Coordinate the disposal of all obsolete stocks and enforce usage of stock management facility.
• Analyse, monitor business trends and ensure products and services are availability in line with business requirements.
• Ensure compliance of established purchasing policies and procedures. Conduct ongoing reviews of same and implement continuous improvements where required.
• Continuous engagement for new, better products and services and recommend in line with Group Business Operating Procedures (BOPs).
• Development and implementation of strategies for procuring, storing, and distributing goods or services and maintaining stock levels.
• Continuous reviewing of market requirements and expectations as well as ensuring that they are met and exceeded.
• Develop and build relationships with existing suppliers and create relationships with new suppliers.
• Communicate to suppliers the needs and expectations of the company and support the hotels in monitoring supplier performance in line with KPI`s, contractual obligations, and service level agreements.
• Active participation in supply chain meetings, make presentations and reports as guided by the department and Group targets.
• Management of the team ensuring high integrity, performance and productivity.
• Work closely with Finance to ensure a smooth workflow within the procure – to - pay process and lead process and efficiency improvements.
• Assist in the development and achievement of departmental goals and objectives.
• Consult/work with senior managers on specific initiatives as required and undertake any other duties as requested by the senior management.

Person Specification & Attributes

• Preferably holder of a bachelor’s degree in Purchasing/Supply or any related field.
• Possess a profession qualification a must i.e. CIPS
• A minimum of three (3) years working experience in a busy organization preferably in Procurement at supervisory level.
• Experience in computerised procurement systems i.e. ACCPAC
• Commercially focused and a keen eye for detail with strong analytical & numerical skills.
• Ability to work under pressure with minimum or no supervision and meet deadlines in a fast-paced changing environment.
• Excellent interpersonal, communication and organization skills with a high demonstrable level of integrity and confidentiality.
• Maturity, good leadership skills, innovation, resourcefulness, and creativity are important requirements.
• Ability to adapt and keep pace with changing workload demands.
• Exceptional time management and multitasking abilities.

Kitchen Porter

Accounts Clerk - Internal Advert

Banqueting Coordinator

BULAWAYO RAINBOW HOTEL   INTERNAL JOB ADVERTISEMENT RECEPTIONIST CASHIER X 1   Applications are invited from suitably qualified and experienced persons to fill in the position of Receptionist Cashier at Bulawayo Rainbow Hotel. Reporting to                                    :              Front Office Supervisor. Location                                            :              Bulawayo Rainbow Hotel    PRINCIPAL RESPONSIBILITIES;

• Taking guest reservations, checking in and checking out guests and conducting cashiering functions.
• Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current
• Attending to guests and guest enquiries, interacting with guests and collecting guest feedback.
• Taking note of guests special needs and communicating accordingly

  Person Specification and desirable attributes

• Holder of a Diploma in Tourism and Hospitality Management or equivalent
• Knowledge of Opera system is a requirement
• At least 1-2 years’ relevant experience in a similar post
• Yield management and sales skills an added advantage
• Ability to work under minimum supervision
• High level of attention to detail
• Good communication and interpersonal skills

  All applications accompanied by a detailed CV should be submitted online, on the job link available on https://rtgafrica.com/careers by no later than 12 October 2024  

        BULAWAYO RAINBOW HOTEL   INTERNAL ADVERTISEMENT   Junior Section Chef   Applications are invited from suitably qualified personnel to fill in the position of Junior Section Chef Rainbow Hotel.   Reporting to               :           Head Chef Location                     :           Bulawayo Rainbow Hotel   The ideal candidate should have the following requirements; Key responsibilities include

• Production of high quality food according to standard recipes.
• Assists with the preparation, presentation, decoration and storage of variety of dishes.
• Serving of food to guests and collection of guest’s feedback.
• Maintains a clean and hygienic work area.
• Managing costs through innovative cooking methods.
• Adheres to effective practices of Health and Safety standards in the Kitchen.

  Job Specifications The candidate should have the following

• National Certificate in Professional Cookery.
• At least 2 years’ experience in the Industry.
• Experience as a Saucier will be an added advantage.
• Highly motivated and works with minimum supervision.
• High levels of innovation and creativity.
• Excellent communication and interpersonal skills.

    All applications accompanied by a detailed CV should be submitted online, on the job link available on https://rtgafrica.com/careers by no later than 10 October 2024