Careers
Vacancies
Guest Services Agent
Rainbow Tourism Group
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 5 months ago
2025-10-19
ROLE PROFILE
Guest Service Agent
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Guest Service Agent and the successful candidate will be based at Rainbow Towers Hotel and ICC Harare.
Reporting
The position reports to the Front Office Supervisor.
PRINCIPAL RESPONSIBILITIES:
• Taking guests’ reservations, checking in and checking out guests.
• Conducting cashiering functions.
• Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.
• Attending to guests’ enquiries, interacting with guests, and collecting guest feedback.
• Taking note of guests’ special needs and communicating accordingly
Person Specification & Attributes
• Holder of a Higher National Diploma in Tourism and Hospitality Management or equivalent
• Knowledge of Opera system is a requirement.
• At least 1 -2 years’ relevant experience in a similar post
• Yield management and sales skills an added advantage.
• Ability to work under minimum supervision.
• High level of attention to detail
• Good communication and interpersonal skills
Job Features
ROLE PROFILE Guest Service Agent Introduction Applications are invited from suitably qualified personnel to fill in the position of Guest Service Agent and the successful candidate will be based at Ra...
Junior Chef
Victoria Falls Rainbow Hotel
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 5 months ago
2025-10-16
INTERNAL ADVERTISEMENT
Junior Chef
Applications are invited from suitably qualified personnel to fill in the position of Junior Chef for Rainbow Tourism Group and the successful candidate will be based in the Food Preparation department at Victoria Falls Rainbow Hotel.
The position reports to the Head Chef
Key responsibilities include
• Production of high quality food according to standard recipes.
• Assists with the preparation, presentation, decoration and storage of variety of dishes.
• Serving of food to guests and collection of guest’s feedback.
• Maintains a clean and hygienic work area.
• Managing costs through innovative cooking methods.
• Adheres to effective practices of Health and Safety standards in the Kitchen.
Job Specifications
The candidate should have the following
• National Certificate in Professional Cookery.
• At least 2 years’ experience in the Industry.
• Experience as a Saucier or Pastry chef will be an added advantage.
• Highly motivated
• High levels of innovation and creativity.
• Excellent communication and interpersonal skills.
All applications accompanied by a detailed CV should be submitted by 15 October 2025.
The Human Resources Director,
Rainbow Tourism Group
Harare
Zimbabwe
Job Features
INTERNAL ADVERTISEMENT Junior Chef Applications are invited from suitably qualified personnel to fill in the position of Junior Chef for Rainbow Tourism Group and the successful candidate will be base...
Butcher
Azambezi River Lodge T/A Rainbow Tourism Group Limited
Job Type
Contract
Job Location
Victoria Falls
Posted Date
Posted 5 months ago
2025-10-14
Job Features
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 5 months ago
2025-10-17
ROLE PROFILE
Guest Service Agent
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Guest Service Agent and the successful candidate will be based at Rainbow Towers Hotel and ICC Harare.
Reporting
The position reports to the Front Office Supervisor.
PRINCIPAL RESPONSIBILITIES:
• Taking guests’ reservations, checking in and checking out guests.
• Conducting cashiering functions.
• Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.
• Attending to guests’ enquiries, interacting with guests, and collecting guest feedback.
• Taking note of guests’ special needs and communicating accordingly
Person Specification & Attributes
• Holder of a Higher National Diploma in Tourism and Hospitality Management or equivalent
• Knowledge of Opera system is a requirement.
• At least 1 -2 years’ relevant experience in a similar post
• Yield management and sales skills an added advantage.
• Ability to work under minimum supervision.
• High level of attention to detail
• Good communication and interpersonal skills
Job Features
ROLE PROFILE Guest Service Agent Introduction Applications are invited from suitably qualified personnel to fill in the position of Guest Service Agent and the successful candidate will be based at Ra...
Graduate Trainees 2026
Rainbow Tourism Group
Posted Date
Posted 5 months ago
2025-11-15
RAINBOW TOURISM GROUP - GRADUATE TRAINEESHIP PROGRAMME
An exciting opportunity has arisen for vibrant young, highly driven, ambitious, and exceptional individuals to become part of the Rainbow Tourism Group Graduate Traineeship Programme. We are inviting applications from qualified candidates to participate in a two (2) year fixed-term training programme. Successful candidates will be required to sign a two (2) year training contract and undergo rotations, mentorship, and on the job development programme across the Group’s hotels and business units.
Applications are invited in the following disciplines; minimum qualifications are listed below.
Personal Attributes:
• Ambitious, highly driven, and exceptional graduates with strong learning agility and a service-excellence mindset.
• Strong communication and interpersonal skills.
• Excellent time management and dependability
• Unquestionable integrity.
• Critical and analytical thinking.
• Well-groomed, collaborative team player.
How to Apply.
Submit your application online with a detailed CV and certified copies of academic certificates by 17 October 2025.
Applications should be addressed to: Human Resources Director, 1 Pennefather Avenue, Harare
Note: Only shortlisted candidates will be contacted. RTG is an equal-opportunity employer. RTG does not charge any fees at any stage of the recruitment process and reserves the right to verify qualifications.
| No. | Discipline (s) | Required Minimum Qualifications |
|---|---|---|
| 1 | Food & Beverage, Front Office and Housekeeping Management | Degree or Higher National Diploma in Tourism & Hospitality Management or equivalent. |
| 2 | Food Preparation | Higher National Diploma in Professional Cookery; Class 1 trade tested. |
| 3 | Finance | Degree in Accounting or ACCA (or equivalent). |
| 4 | Maintenance | Higher National Diploma in Electrical Engineering or Refrigeration & Air-Conditioning Mechanics. |
| 5 | Human Resources | Degree in Human Resources Management (or equivalent). |
| 6 | Business Information Systems | Degree in Information Technology, Information Systems, or Computer Science. |
| 7 | Agro - Business | Diploma in Horticulture or a related field. |
RAINBOW TOURISM GROUP - GRADUATE TRAINEESHIP PROGRAMME An exciting opportunity has arisen for vibrant young, highly driven, ambitious, and exceptional individuals to become part of the Rainbow Tou...
Garden and Grounds Supervisor
A'Zambezi River Lodge T/A Rainbow Tourism Group Limited
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 6 months ago
Garden and Grounds Supervisor
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Garden and Grounds Supervisor and the successful candidate will be oversee A'Zambezi River Lodge and Victoria Falls Rainbow Hotel.
Job Summary
The Supervisor will be responsible for the overall planning, implementation, and maintenance of the hotels extensive landscaping and groundskeeping operations. The role will be instrumental in creating and preserving a visually stunning and environmentally sustainable outdoor environment that enhances the guest experience and contributes to the hotel’s reputation.
Reporting
The position reports to the RTG Maintenance Supervisor based in Victoria Falls.
PRINCIPAL RESPONSIBILITIES:
Team Supervision:
• Supervise a team of groundskeepers and horticultural staff.
• Assign tasks, monitor performance, and provide training and development
• Maintain an engaged and disciplined team.
Landscaping Design & Maintenance:
• Oversee the daily maintenance of gardens, lawns, trees, shrubs, and other landscaping elements.
• Coordinate with the RTG Estate Manager on seasonal planting and maintenance schedules.
• Ensure that all landscaping is maintained in accordance with industry standards and best practices.
• Come up with landscaping features that improve the general aesthetics of the property.
Pest Control:
• Monitor for pests and diseases and implement effective control measures.
• Coordinate with pest control companies as needed.
Irrigation Systems Management:
• Ensure the proper functioning of water sprinkler systems around the property.
• Installation of desirable water features like fountains at the hotel both outside and inside
Outdoor Amenities Maintenance:
• Maintain outdoor amenities such as balconies, walkways, and outdoor furniture.
• Coordinate repairs and replacements as needed.
Budget Management:
• Assist the Estate Manager in developing and managing the landscaping budget.
• Monitor expenses
Guest Satisfaction:
• Ensure that the landscaped areas contribute to a positive guest experience.
Person Specification & Attributes
Relevant Diploma in Horticultural and Landscaping studies
Minimum of 3 years of experience in landscaping or a related field.
Strong knowledge of plant species, gardening techniques, and landscape design principles.
Experience supervising and managing teams.
Excellent communication and interpersonal skills.
Physical fitness to perform outdoor tasks.
Job Features
Garden and Grounds Supervisor Introduction Applications are invited from suitably qualified personnel to fill in the position of Garden and Grounds Supervisor and the successful candidate will be over...
Job Type
Contract
Job Location
Bulawayo, Harare, Kadoma, Nyanga, Victoria Falls
Posted Date
Posted 6 months ago
2025-09-14
Rainbow Tourism Group is a dynamic and forward-thinking organization committed to innovation and excellence. We are looking for energetic and ambitious graduates to join our Sales and Marketing team and grow with us.
Job Specifications
- Assist in developing and executing marketing campaigns
- Support sales initiatives and client engagement strategies
- Conduct market research and competitor analysis
- Help manage social media and digital marketing platforms
- Participate in promotional events and product launches
- Must have a diploma/degree in Sales and Marketing, Business, Communications, or related field
- Strong communication and interpersonal skills
- Creative thinking and problem-solving abilities
- Eagerness to learn and grow in a professional environment
- Proficiency in Microsoft Office and social media platforms
- Excellent time management skills
- A person of unquestionable integrity
- Well groomed, dependable and a team player
Job Features
Rainbow Tourism Group is a dynamic and forward-thinking organization committed to innovation and excellence. We are looking for energetic and ambitious graduates to join our Sales and Marketing team a...
Sales Consultant
Rainbow Tourism Group
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 6 months ago
2025-09-20
Internal advert - Sales Consultant
Job Features
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 6 months ago
2025-09-16
Applications are invited from suitably qualified personnel to fill in the position of Reservationist for Rainbow Tourism Group and the successful candidate will be based at the Corporate Office.
The position reports to Central Reservations Manager
Responsibilities include:
- Helps develop room revenue and room forecasts.
- Tracks future room availability on the basis of reservations.
- Process reservations by mail, telephone and central reservations systems referral.
- Handle enquiries and sell hotel facilities.
- Actively participate in yield management.
- Communicate reservations information to Front desk.
- Prepares reservations report.
- National Diploma or Degree in Tourism and Hospitality Management.
- At least three years’ experience in a similar position.
- Computer literacy and strong working knowledge of Opera Property Management System.
- Proven negotiation and persuasion skills.
- Working experience in sales and hospitality management.
- Planning and organizational skills.
- Ability to work under minimum supervision.
Job Features
Applications are invited from suitably qualified personnel to fill in the position of Reservationist for Rainbow Tourism Group and the successful candidate will be based at the Corporate Office. The...
Junior Section Chef
Rainbow Tourism Group
Job Type
Permanent
Job Location
Bulawayo
Posted Date
Posted 6 months ago
2025-09-11
BULAWAYO RAINBOW HOTEL
INTERNAL ADVERTISEMENT
Junior Section Chef
Applications are invited from suitably qualified personnel to fill in the position of Junior Section Chef Rainbow Hotel.
Reporting to : Head Chef
Location : Bulawayo Rainbow Hotel
The ideal candidate should have the following requirements;
Key responsibilities include
- Production of high quality food according to standard recipes.
- Assists with the preparation, presentation, decoration and storage of variety of dishes.
- Serving of food to guests and collection of guest’s feedback.
- Maintains a clean and hygienic work area.
- Managing costs through innovative cooking methods.
- Adheres to effective practices of Health and Safety standards in the Kitchen.
- National Certificate in Professional Cookery.
- At least 2 years’ experience in the Industry.
- Experience as a Saucier or Pastry chef will be an added advantage.
- Highly motivated and works with minimum supervision.
- High levels of innovation and creativity.
- Excellent communication and interpersonal skills.
Job Features
BULAWAYO RAINBOW HOTEL INTERNAL ADVERTISEMENT Junior Section Chef Applications are invited from suitably qualified personnel to fill in the position of Junior Section Chef Rainbow Hotel...
Storeman
Victoria Falls Rainbow Hotel T/A Rainbow Tourism Group Limited
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 7 months ago
2025-08-27
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Storeman for Rainbow Tourism Group and the successful candidate will be based in the Finance Department at Victoria Falls Rainbow Hotel.
Responsibilities Include:
- Manage stock levels and re-order levels.
- Initiating purchase requests to guide the purchasing team on re-order quantities.
- Issue out all requested stock items by departments.
- Receive and secure all stock items.
- Inspect stocks for quality, fitness for purpose and expiry dates.
- Control of stocks ensuring that no stocks expire unnecessarily.
- Posting issues in ACCPAC system or any other system that will be in use.
- National Diploma in Purchasing and Supply
- Knowledge of ACCPAC and materials control
- At least 1 years’ relevant experience in procurement and stores
- Attention to detail, honesty and ability to work with minimal supervision
- Excellent communication and interpersonal skills
- Fluency in English Language
- Should be an assertive person of unquestionable integrity.
Job Features
Introduction Applications are invited from suitably qualified personnel to fill in the position of Storeman for Rainbow Tourism Group and the successful candidate will be based in the Finance Departme...
Receptionist Cashier
Victoria Falls Rainbow Hotel T/A Rainbow Tourism Group Limited
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 7 months ago
2025-08-27
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Receptionist Cashier for Rainbow Tourism Group and the successful candidate will be based in the Front Office Department at Victoria Falls Rainbow Hotel.
The position reports to Front Office Supervisor.
Responsibilities Include:
- Attending to guests and guest enquiries, interacting with guests and collecting guest feedback.
- Taking note of guests special needs and communicating accordingly
- Taking guest reservations, checking in and checking out guests and conducting cashiering functions.
- Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.
- Must be knowledgeable about the hotel`s emergency procedures
- Must be knowledgeable about keys to the City
- Diploma in Tourism and Hospitality Management a must
- Very good communication and interpersonal skills
- Hands-on experience with the Opera system.
- 2 years’ experience in a similar position.
- Accuracy and attention to detail is a prerequisite.
Job Features
31542.14
Waiter
Azambezi River Lodge T/A Rainbow Tourism Group Limited
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 7 months ago
2025-08-22
WAITER X 2
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Waiter and the successful candidate will be based at A'Zambezi River Lodge in Victoria Falls.
Reporting
The position reports to the Food and Beverage Supervisor.
PRINCIPAL RESPONSIBILITIES:
- Timeous preparation of tables by setting up linen, silverware and glasses
- Accurate taking of guest orders.
- Adherence to health, safety and hygiene standards
- Maintaining creativity and presentation skills together with displaying a sense of artistry
- Upselling of additional products when appropriate.
- Serving food and drink orders.
- Delivery of checks and collection of bill payments
- Provision of excellent customer service to guests
- National Certificate in Tourism and Hospitality or related course will be an added advantage.
- At least 1 -2 years’ relevant experience in a similar post
- Excellent communication and interpersonal skills
- Demonstrable planning and customer care skills.
- Ability to work under minimum supervision.
Job Features
WAITER X 2 Introduction Applications are invited from suitably qualified personnel to fill in the position of Waiter and the successful candidate will be based at A’Zambezi River Lodge in Victor...
Driver/Tour Guide x 3
Rainbow Tourism Group
Job Type
Permanent
Job Location
Harare, Victoria Falls
Posted Date
Posted 7 months ago
2025-08-10
INTERNAL JOB ADVERTISEMENT
DRIVER TOUR GUIDE x 3
Applications are invited from suitably qualified and experienced persons to fill-in the vacancy of Driver Tour Guide at Heritage Expeditions Africa.
Reporting : Logistics Manager
PRINCIPAL RESPONSIBILITIES:
- Planning and organizing tours around areas of guests’ interest
- Guests transfers
- Playing the role of a cultural ambassador
- Introducing tourists to the country’s unique and popular attractions, such as historical monuments, botanical gardens, museums, art galleries and other areas of cultural interest
- Offering commentary and interesting titbits of information, which will allow guests to fully experience and enjoy the country’s social, cultural and historical highlights.
- Taking motor vehicles for service and maintaining same in clean states
- Marketing the company to potential customers
- Guests safety on and off board
- At least 3 years in a similar position
- Possession of a tour guiding certificate
- Clean Class 1/ 2 Driver’s license with a retest
- PSV compliant licenses for class 2 holders
- Good communication and interpersonal skills
- Familiarity with the country’s popular places of interest will be an added advantage.
Job Features
INTERNAL JOB ADVERTISEMENT DRIVER TOUR GUIDE x 3 Applications are invited from suitably qualified and experienced persons to fill-in the vacancy of D...
Job Type
Permanent
Job Location
Bulawayo
Posted Date
Posted 7 months ago
2025-08-10
BULAWAYO RAINBOW HOTEL
INTERNAL ADVERTISEMENT
LAUNDRY HAND
Applications are invited from suitably qualified personnel to fill in the position of Laundry Hand based at Bulawayo Rainbow Hotel.
Reporting to : Laundry Supervisor
Location : Bulawayo Rainbow Hotel
The ideal candidate should have the following requirements;
PRINCIPLE ACCOUNTABILITIES
- Laundering and ironing guest laundry
- Washing dirty linen
- Tumble drying washed linen
- Ironing bed linen and F n B linen.
- Receiving and dispatching linen.
- Laundry cleanliness
- Minimum 5 O’ levels
- At least 2 years’ relevant experience in a similar post, preferably in the hospitality industry.
- Demonstrable planning skills.
- Possession of excellent time management skills
- High level of attention to detail
Job Features
BULAWAYO RAINBOW HOTEL INTERNAL ADVERTISEMENT LAUNDRY HAND Applications are invited from suitably qualified personnel to fill in the position of Laundry Hand based at Bulawayo Rainbow...