Careers
Vacancies
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-05
INTERNAL ADVERTISEMENT
WAITER
Applications are invited from suitably qualified and experienced personnel to fill in the position of Waiter
Reporting to:
Location:
Food & Beverage Supervisor
New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Current taking of guest orders.
- Preparation of tables, setting up table linen and crockery.
- Promoting service excellence and ability to upsell, cross-sell and suggestive selling to enhance customer satisfaction.
- Serving drink and food orders.
- Provision of excellent customer service to guests.
- Minimum 5 Ordinary levels.
- National certificate in Food and Beverage Service or equivalent.
- At least 1-year of relevant experience.
- Superior interpersonal, negotiation and consultative skills at all levels.
- Should be a person of unquestionable integrity, and should be sensitive to customer care and exude service excellence.
- A pleasant personality and ability to communicate well with staff, customers and related stakeholders.
- Ability to work with minimal supervision is a pre-requisite.
Job Features
INTERNAL ADVERTISEMENT WAITER Applications are invited from suitably qualified and experienced personnel to fill in the position of Waiter Reporting to: Location: Food &...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-05
INTERNAL ADVERTISEMENT
BARMAN
Applications are invited from suitably qualified and experienced personnel to fill in the position of Barman
Reporting to:
Location:
Food & Beverage Supervisor
New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Astute preparation for the allocated shift.
- Prepare and serve beverages as required.
- Promoting service excellence and ability to upsell, cross-sell and suggestive selling to enhance customer satisfaction.
- Ability to monitor and replenish bar stocks.
- Collection of payments from guests.
- 5 O’ levels including English.
- National Certificate in Beverage Service or related course will be an added advantage.
- At least 1-year of relevant experience.
- Superior interpersonal, negotiation, and consultative skills at all levels.
- Knowledge of the Micros system is an added advantage.
- Should be a person of unquestionable integrity, and should be sensitive to customer care.
- A pleasant personality and ability to communicate well with staff, customers, and related stakeholders.
- Ability to work with minimal supervision is a pre-requisite.
Job Features
INTERNAL ADVERTISEMENT BARMAN Applications are invited from suitably qualified and experienced personnel to fill in the position of Barman Reporting to: Location: Food &...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-05
INTERNAL ADVERTISEMENT
RESTAURANT CASHIER
Applications are invited from suitably qualified and experienced personnel to fill in the position of Restaurant Cashier
Reporting to : Food & Beverage Supervisor
Location : New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Attending to guests and guest enquiries, interacting with guests and collecting guest feedback.
- Monitoring daily reconciliations of bills and ensuring bills are correctly posted after shift.
- Conducting cashiering functions.
- Must be knowledgeable about the hotel`s emergency procedures.
- Holder of a Diploma in Tourism and Hospitality Management.
- Knowledge of the Micros system is a requirement.
- At least 2 years relevant experience in a similar post.
- Demonstrable planning and customer care skills.
- Ability to work under minimum supervision.
- Time Management skills.
- High level of attention to detail.
- Business Knowledge.
- Very good communication and interpersonal skills
Job Features
INTERNAL ADVERTISEMENT RESTAURANT CASHIER Applications are invited from suitably qualified and experienced personnel to fill in the position of Restaurant Cashier Reporting to ...
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-03-05
INTERNAL ADVERTISEMENT
RECEPTIONIST/CASHIER
Applications are invited from suitably qualified and experienced personnel to fill in the position of Receptionist/ Cashier.
Reporting to : Front Office Supervisor
Location : New Ambassador Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Attending to guests and guest enquiries, Interacting with guests and collecting guest feedback.
- Taking note of guests special needs and communicating accordingly.
- Taking guest reservations, Checking in and checking out guests and Conducting cashiering functions.
- Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.
- Holder of a Diploma in Tourism and Hospitality Management.
- Knowledge of Opera property management system is a requirement.
- At least 1 -2 years of relevant experience in a similar post.
- Yield management and sales skills are an added advantage.
- Demonstrable planning and customer care skills.
- Ability to work under minimum supervision.
- High level of attention to detail.
- Good communication and interpersonal skills.
Job Features
INTERNAL ADVERTIS...
Job Type
Permanent
Job Location
Bulawayo
Posted Date
Posted 1 year ago
2024-02-27
BULAWAYO RAINBOW HOTEL
INTERNAL ADVERTISEMENT
KITCHEN PORTER
Applications are invited from suitably qualified personnel to fill in the position of Kitchen Porter at Bulawayo Rainbow Hotel.
Reporting to : Head Chef
Location : Bulawayo Rainbow Hotel
The ideal candidate should have the following requirements;
PRINCIPLE ACCOUNTABILITIES
- Keeping kitchen areas clean and sanitized
- Disposal of garbage
- Maintaining cleanliness in food storerooms.
- Washing kitchen utensils.
- Setting up buffet areas.
- Collection of issues from Stores.
- At least 5 O Levels including English Language
- Communication and interpersonal skill
- General business knowledge
- Time management skills
- Presentation skills
- Organizing skills
- Product Knowledge
Job Features
BULAWAYO RAINBOW HOTEL INTERNAL ADVERTISEMENT KITCHEN PORTER Applications are invited from suitably qualified personnel to fill in the position of Kitchen Porter at Bulawayo Rainbow Hotel. ...
Receptionist Cashier
Rainbow Tourism Group
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 1 year ago
2024-02-26
Internal Advert- Receptionist Cashier
Job Features
Front Office Supervisor
Rainbow Tourism Group
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 1 year ago
2024-02-26
INTERNAL ADVERTISEMENT- FRONT OFFICE SUPERVISOR
Job Features
Restaurant Cashier
Rainbow Tourism Group
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 1 year ago
2024-02-26
INTERNAL ADVERTISEMENT- RESTAURANT CASHIER
Job Features
Barman
Rainbow Tourism Group
Job Type
Permanent
Job Location
Victoria Falls
Posted Date
Posted 1 year ago
2024-02-26
INTERNAL ADVERTISEMENT
BARMAN
Applications are invited from suitably qualified and experienced personnel to fill in the position of Barman
Reporting to : Food & Beverages Supervisor
Location : Victoria Falls Rainbow Hotel
The ideal candidate should meet the following requirements;
RESPONSIBILITIES INCLUDE:
- Preparing and serving of both alcoholic and non-alcoholic beverages as required.
- Promoting service excellence and ability to upsell, cross-sell and suggestive selling to enhance customer satisfaction.
- Monitoring and replenishment of bar stocks.
- Collection of payments from guests.
- Conducting stock takes.
- Conducting shift-end accounting processes.
- Washing glasses and maintenance of the bar in a tidy state.
- National Certificate in Beverage Service or related course will be an added advantage.
- Knowledge of the Micros system is a requirement.
- At least 2 years of relevant experience in a similar post.
- Yield management and sales skills are an added advantage.
- Demonstrable planning and customer care skills.
- Ability to work under minimum supervision.
- Good communication and interpersonal skills.
Job Features
INTERNAL ADVE...
Restaurant Supervisor
Rainbow Tourism Group
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-02-23
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Restaurant Supervisor. The successful candidate will be based at Rainbow Towers Hotel.
The ideal candidate should have the following requirements.
PRINCIPLE ACCOUNTABILITIES
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Train new and current employees on proper customer service practices
- Implement innovative strategies to improve productivity and sales
- Holder of a National Diploma in Tourism and Hospitality
- Proven work experience at least 2 years in a similar position.
- Extensive Food and Beverages knowledge.
- Strong leadership, motivational and people skills.
- Good financial management skills
- Critical thinker and problem-solving skills
- Great interpersonal and communication skill
Introduction Applications are invited from suitably qualified personnel to fill in the position of Restaurant Supervisor. The successful candidate will be based at Rainbow Towers Hotel. The ideal cand...
Assistant Food and Beverage Controller
Rainbow Tourism Group
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-02-23
Applications are invited from suitably qualified and experienced persons to fill-in the vacancy of Assistant Food and Beverage Controller for Rainbow Towers Hotel & ICC.
Reporting to : Food and Beverages Controller.
Location : Rainbow Towers, Harare.
PRINCIPAL DUTIES:
- Conduct bars daily stocktaking, compute the results so as to manage shortages /surplus in the bars.
- Ensure all stock take results are distributed to management.
- Spot-check fridges and freezers in kitchens, bars and stores to ensure that stocks are being accounted for properly.
- Conducts F&B float and Cash checks at random and submit reports to management.
- Compute all operating expenses on a weekly basis, compare with budgets and advise management accordingly
- Ensure stock takes are conducted so as to determine daily and month to date cost of sales percentages.
- Analyse all purchases done from time to time and query and investigate any anomalies.
- Ensure all invoices being brought for processing from stores have all necessary supporting documents.
- Production of Cost of sales flash reports
- Cost Accounting biased degree or equivalent
- 1-2 years’ experience in a busy city property or FMCG
- Working knowledge of OPERA, ACCPAC, Micros POS and materials control systems
- Superior analytical and investigative skills.
- Should be an assertive person of unquestionable integrity.
Job Features
Applications are invited from suitably qualified and experienced persons to fill-in the vacancy of Assistant Food and Beverage Controller for Rainbow Towers Hotel & ICC. Reporting to ...
Food and Beverage Supervisor
Rainbow Tourism Group
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-02-23
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Food and Beverage Supervisor .The successful candidate will be based at Rainbow Towers Hotel.
The position reports to the Food and Beverage Manager.
PRINCIPAL RESPONSIBILITIES:
- Conducts bars daily stocktakes and interprets the results so as to manage shortages/surpluses in the bars and ensures all stock take results are distributed to management.
- Spot-checks fridges and freezers in kitchens, F&B outlets and stores to ensure that stocks are being accounted for properly.
- Conducts F&B float and cash spot checks at random and submits reports to management.
- Checks daily and monthly F&B revenue reports for accuracy of covers, revenue average spent per cover.
- Computes operating expenses on a weekly basis and compares with budgets and advises management accordingly.
- Controls F&B beverage outlets in terms of wastage, pilferage and efficiency.
- Ensure stock takes are conducted to determine daily and month to date cost of sales.
- Establishes menu & beverage prices based on costing information collected and analyses pricing cycles and patterns in the industry and aligns business unit pricing models accordingly. Updates selling prices, menu prices, consumption and POS systems.
- Takes part in menu engineering in liaison with the chef and ensures all menu items have a recipe card.
- Analyses all purchases done from time to time and queries & investigates any anomalies.
- Ensures all invoices being brought for processing from stores have all necessary supporting documents.
- Produces production cost of sales flash reports.
- Checks and verifies package meals, voids, corrections, any staff discounts, and complimentary sales.
- Checks and ensures no materials are issued from stores without a requisition or approval from the respective department head.
- Studies weaknesses in F&B control and provides suggestions for improvement.
- Degree in Accounting Honours Degree or equivalent.
- 2 years’ experience in a hotel, busy city property or Fast Moving Consumer Goods (FMCG) entity
- Working knowledge and experience of OPERA, ACCPAC, Cost, Inventory, Micros POS and materials control systems.
- Superior analytical and investigative skills.
- Must have a high level of attention to detail.
- Should be an assertive person of unquestionable integrity.
- Good verbal and written communication skills.
Job Features
Introduction Applications are invited from suitably qualified personnel to fill in the position of Food and Beverage Supervisor .The successful candidate will be based at Rainbow Towers Hotel. The pos...
Receptionist Cashier
Rainbow Tourism Group
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-02-23
Introduction
Applications are invited from suitably qualified personnel to fill in the position of Receptionist Cashier for Rainbow Tourism Group and the successful candidate will be based in the Front Office Department at Rainbow Towers Hotel.
The position reports to Front Office Supervisor.
Responsibilities Include:
- Attending to guests and guest enquiries, interacting with guests and collecting guest feedback.
- Taking note of guest’s special needs and communicating accordingly
- Taking guest reservations, checking in and checking out guests and conducting cashiering functions.
- Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.
- Must be knowledgeable about the hotel`s emergency procedures
- Degree /Diploma in Tourism and Hospitality Management a must
- Very good communication and interpersonal skills
- Hands-on experience with the Opera system.
- 2 years’ experience in a similar position.
- Ability to work under minimum supervision.
- Organizational commitment and dedication.
- Accuracy and attention to detail is a prerequisite.
Job Features
Introduction Applications are invited from suitably qualified personnel to fill in the position of Receptionist Cashier for Rainbow Tourism Group and the successful candidate will be based in the Fron...
Front Supervisor
Rainbow Tourism Group
Job Type
Permanent
Job Location
Harare
Posted Date
Posted 1 year ago
2024-02-23
Introduction
Applications are invited from suitably qualified personnel to fill in the position of
Front Office Supervisor. The successful candidate will be based at Rainbow Towers Hotel.
The position reports to the Front Office Manager.
PRINCIPAL RESPONSIBILITIES:
- Manages and supervises receptionist duties
- Performs departmental inspections
- Trains staff on departmental policies, processes and systems
- Analyses daily revenue reports and Front Office operations
- Secures the reception area ensures functionality of all systems and equipment
- Resolves guest complaints ensuring guest satisfaction
- Coordinates activities with other departments
- Degree in Hospitality and Tourism or equivalent
- At least 2 years relevant experience in Front Office and Housekeeping
- Working knowledge of foreign language will be an added advantage
- Ability to input and access information in the property management system
- Familiarity with yield management and forecasting
- Computer skills such as Opera, Word, excel, MS Power point presentation
- Planning, organizing and communication skills
Job Features
Introduction Applications are invited from suitably qualified personnel to fill in the position of Front Office Supervisor. The successful candidate will be based at Rainbow Towers Hotel. The positi...
FRONT OFFICE SUPERVISOR
Rainbow Tourism Group
Job Type
Permanent
Job Location
Bulawayo
Posted Date
Posted 1 year ago
BULAWAYO RAINBOW HOTEL
FRONT OFFICE SUPERVISOR
Applications are invited from suitably qualified personnel to fill in the position of FRONT OFFICE SUPERVISOR at Bulawayo Rainbow Hotel.
Reporting to : Front Office Manager
Location : Bulawayo Rainbow Hotel
The ideal candidate should have the following requirements;
PRINCIPLE ACCOUNTABILITIES
- Manages and supervises departmental duties
- Performs departmental inspections.
- Regular training of departmental staff.
- Compiling and analyzing various reports relevant to the department.
- Supervises lobby activities to ensure efficient guests arrival experience
- Ensures functionality of all systems and equipment at the front desk.
- Resolves guests’ complaints ensuring guest satisfaction at all times.
- Maintenance of effective controls at the reception area.
- The candidate should have the following:
- Degree in Hospitality and Tourism or equivalent
- At least 2 years’ relevant working experience in Front Office and Housekeeping departments
- Working knowledge of OPERA property management system
- Good planning, organizing and communication skills
- Must have good public relations skills and be assertive.
Job Features
BULAWAYO RAINBOW HOTEL FRONT OFFICE SUPERVISOR Applications are invited from suitably qualified personnel to fill in the position of FRONT OFFICE SUPERVISOR at Bulawayo Rainbow Hotel. &...