VACANCY NOTICE
Receptionist – Human Resources Department, Corporate Office (Harare) Applications are invited from suitably qualified and experienced candidates to fill the position of Receptionist. The successful candidate will be based at the RTG Corporate Office, Harare, within the Human Resources Department.  The position reports to the Human Resources Administrator.  PRINCIPAL RESPONSIBILITIES

• Welcome and assist visitors in a professional and courteous manner.
• Answer and direct telephone calls efficiently.
• Maintain an accurate daily register of telephone calls and visitors.
• Ensure the reception area is always clean, safe, and presentable.
• Communicate and document any work area irregularities or requirements to ensure workflow continuity.
• Sort, distribute, and manage all incoming and outgoing mail.
• Deliver excellent customer service to both internal and external stakeholders.
• Monitor access to the Corporate Offices and ensure visitor protocols are followed.

 PERSON SPECIFICATION

• HND/Diploma in Office Administration
• At least one year working experience in a similar position
• Competency in Microsoft applications including Word, Excel, and Outlook
• Excellent interpersonal, verbal and written communication skills
• Knowledge of switchboard operation
• Good time management skills and ability to work under pressure
• A person of unquestionable integrity
• Customer care orientation and organizational commitment
• Well groomed, dependable and a team player

All applications accompanied by a detailed CV should be submitted online by not later than 7 August 2025 to;  

Human Resources Director                      1 Pennefather Ave Harare

ROLE PROFILE Guest Service Agent Introduction Applications are invited from suitably qualified personnel to fill in the position of Guest Service Agent and the successful candidate will be based at Rainbow Towers Hotel and ICC Harare.  Reporting The position reports to the Front Office Supervisor.  PRINCIPAL RESPONSIBILITIES:         

• Taking guests’ reservations, checking in and checking out guests.
• Conducting cashiering functions.
• Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.
• Attending to guests’ enquiries, interacting with guests, and collecting guest feedback.
• Taking note of guests’ special needs and communicating accordingly

 Person Specification & Attributes

• Holder of a Higher National Diploma in Tourism and Hospitality Management or equivalent
• Knowledge of Opera system is a requirement.
• At least 1 -2 years’ relevant experience in a similar post
• Yield management and sales skills an added advantage.
• Ability to work under minimum supervision.
• High level of attention to detail
• Good communication and interpersonal skills

 

ROLE PROFILE Housekeeping Supervisor *3 Introduction Applications are invited from suitably qualified personnel to fill in the position of Housekeeping Supervisor. The successful candidate will be based at Rainbow Towers Hotel and ICC Harare.  Reporting The position reports to the Executive Housekeeper.  PRINCIPAL RESPONSIBILITIES:

• Supervise and coordinate the daily activities of the housekeeping team
• Inspect guest rooms, public areas, and back-of-house to ensure impeccable cleanliness and presentation
• Train, mentor, and motivate housekeeping staff to uphold 5-star standards
• Manage linen, cleaning supplies, and inventory control
• Report and follow up on maintenance issues promptly
• Ensure compliance with hygiene, health, and safety regulations
• Collaborate with the Front Office and Engineering departments for smooth operations
• Handle guest requests, feedback, and complaints professionally and efficiently

Person Specification & Attributes

• Minimum 2 years of housekeeping experience in a luxury or 5-star hotel
• Degree or Higher National Diploma in Tourism and Hospitality
• Previous supervisory experience is essential
• Strong leadership and team management skills
• High attention to detail and commitment to excellence
• Excellent communication and organizational abilities
• Ability to work flexible hours, including weekends and holiday
• Familiarity with housekeeping software or hotel property management systems (an advantage)

     

Storeman July 2025

Internal Advert- Junior Chef

Introduction Applications are invited from suitably qualified personnel to fill in the position of Pastry Chef. The successful candidate will be based at Montclair Resort and Conference The position reports to the Head Chef. PRINCIPAL RESPONSIBILITIES:            

• Prepares a wide variety of pastries such as cakes, cookies, pies and bread
• Creates new and exciting desserts to renew existing menus and engage the interest of customers
• Maintains up to date knowledge about pastry arts and ingredients
• Able to develop, design, or create new ideas and items for Pastry Kitchen
• Decorates and presents pastries and baked goods in a tasteful and attractive way
• Monitors stocks for baking ingredients such as flour, sugar and make appropriate orders within budget.
• Ensures quality of baked products meets established standards
• Ensures compliance with food hygiene and Health and Safety Standards.

PERSON SPECIFICATION

• National Certificate in Professional Cookery.
• Have at least two years working experience in a similar role
• Strong character with high level of integrity
• Ability to work with minimum supervision
• Attention to detail
• Planning & organizing skills
• Well groomed
• Team work & cooperation

Introduction Applications are invited from suitably qualified personnel to fill in the position of Logistics Officer for Rainbow Tourism Group. The position is based at Corporate Office in Harare. Summary  To ensure the efficient, timely and cost-effective transportation and movement of goods and supplies across RTG Hotel properties, in line with operational requirements and service standards. Responsibilities 

• Logistics Coordination-Coordinate the transportation and delivery of goods between hotels, warehouse and suppliers.
• Fleet and Transport Management -Ensure compliance with transport regulations and policies.
• Inventory and Delivery Oversight-Liase with Stores/Procurement to confirm goods availability, verify quantities, quality and delivery schedules.
• Supplier and Internal Stakeholder Liason-Work closely with suppliers, hotels and internal departments to facilitate seamless logistics.
• Cost Control and Reporting -Monitor logistics costs and identify opportunities for saving.
• Health and Safety Compliance-Promote adherence to safety and hygiene standards in transport and handling.

Person Specification 

• Diploma/Degree in Logistics, Transport Management, Supply Chain Management or equivalent.
• 2-3 years in a logistics or transport coordination role preferably in hospitality,FMCG  or distribution.
• Experience in computerized procurement systems, i.e., ACCPAC
• Proficiency in Microsoft Excel and Logistics software (e.g. Fleet Management Systems)
• Route planning and scheduling experience
• Strong Coordination and communication skills
• Problem Solving and ability to work under pressure
• Excellent interpersonal and organisational skills with a high level of integrity and confidentiality.
• Ability to adapt and keep pace with changing workload demands.

Interested candidates must submit their detailed CVs on or before 25 July 2025.    

Introduction Applications are invited from suitably qualified personnel to fill in the position of Horticulturalist for Rainbow Tourism Group. The position is based at Nyanga and Kadoma. Summary  To oversee and manage the production of vegetables and other horticultural crops at RTG Agro farms in Nyanga and Kadoma, ensuring consistent supply of high -quality produce for RTG hotels across Zimbabwe. The role includes crop planning, production management, pest and disease control, and harvesting aligned with hospitality demand. Responsibilities

• Plan, manage and monitor the full horticultural crop production cycle (nursery to harvest)
• Ensure timely planting and harvesting to align with hotel consumption schedules.
• Implement best agricultural practices including soil management , irrigation , crop rotation and organic farming where applicable.
• Monitor and control pests and diseases and weeds using environmentally safe methods.
• Maintain accurate records of input usage , production volumes and yields.
• Coordinate with RTG hotels/procurement on vegetable requirements and delievery timelines.
• Ensure compliance with food safety and quality standards.
• Supervise estates workers and provide technical guidance and training.
• Recommend and oversee the procurement of appropriate inputs , equipment , and materials.
• Participate in budgeting, forecasting and reporting on Agro production.
• Drive sustainable and climate resilient farming practices.
• Liaise with relevant stakeholders for value addition.

Person Specification 

• Diploma/Degree in Horticulture, Agriculture, Crop science or related field
• Minimum of 3 years practical experience in vegetable or crop production
• Experience in commercial farming or Agro processing for hospitality /agri-business is an added advantage
• Knowledge of good Agricultural Practices (GAP) and post-harvest landing standards
• Strong agronomic and technical knowledge of vegetable production
• Good planning and time management skills
• Ability to manage resources efficiently and meet production targets
• Strong leadership and supervisory skills
• High attention to detail and quality
• Excellent communication and reporting skills
• Ability to work independently in agro setting

All interested candidates must submit their applications no later than Thursday, 24 July 2025.

                                                 INTERNAL ADVERTISEMENT                                                     RECEPTIONIST/CASHIER Applications are invited from suitably qualified and experienced personnel to fill in the position of Receptionist/ Cashier. Reporting to                            :           Front Office Supervisor Location                                  :           New Ambassador Hotel   The ideal candidate should meet the following requirements; RESPONSIBILITIES INCLUDE:

• Attending to guests and guest enquiries, Interacting with guests and collecting guest feedback.
• Taking note of guests special needs and communicating accordingly.
• Taking guest reservations, Checking in and checking out guests and Conducting cashiering functions.
• Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.

Job Specifications

• Holder of a Diploma in Tourism and Hospitality Management.
• Knowledge of Opera property management system is a requirement.
• At least 1 -2 years of relevant experience in a similar post.
• Yield management and sales skills are an added advantage.
• Demonstrable planning and customer care skills.
• Ability to work under minimum supervision.
• High level of attention to detail.
• Good communication and interpersonal skills.

  All applications, accompanied by a detailed  CV, should be submitted online by not later than 24 July 2025 on the link below; https://rtgafrica.com/careers/jobs/receptionist-cashier-x-1/     The Human Resources Director Rainbow Tourism Group 1 Pennefather Avenue Harare

Introduction

Applications are invited from suitably qualified and experienced personnel to fill in the position of Refrigeration Mechanic for Rainbow Tourism Group based at Bulawayo Rainbow hotel. Reporting to                                         : Maintenance Supervisor The ideal candidate should meet the following requirements. Key responsibilities include:

• Repairing all refrigeration equipment.
• Carryout preventative maintenance on all refrigeration equipment.
• Refill gas on cooling equipment.
• Installation of air conditioning and related equipment.
• Monitoring performance of current equipment and recommending improvements
• Re-wiring refrigeration equipment.
• Training of Handyman on basic refrigeration mechanics.

Job Specifications

• Journeyman Class 1 Refrigeration Mechanic.
• National diploma in Refrigeration and Air Conditioning.
• At least  2 to 3 years’ relevant working experience.
• Outstanding customer service orientation.
• Communication and interpersonal skills
• Possession of skills and knowledge of other trades is an added advantage.
• Planning & organizing skills.

All applications accompanied by a detailed CV should be submitted online, on the job link available on https://rtgafrica.com/careers by no later than 21 July  2025  

Introduction  Applications are invited from suitably qualified personnel to fill in the position of Payroll and Pensions Clerk for Rainbow Tourism Group. The position is base at the Corporate Office in Harare. Job Summary  The successful candidate will be responsible for non-managerial employees renumeration, processing, updating and maintaining salaries and pensions records related to employees. Key Responsibilities  1.Non-managerial payroll processing . 2.Validating of payroll information for compliance 3.Updating and maintaining of  employee records. 4.Pensions Administration-assisting with the administration of pension schemes for the group including processing of claims applications and payments ensure compliance, reconciling and following up on all outstanding pensions related issues. 5.Reporting -Generating payroll and pension reports for internal and external stakeholders . 6.Assist with internal and external audits including providing payroll records and documentation. 7.Perform any other additional HR related tasks as assigned Job Specification The candidate should have the following:

• Degree in Human Resources Management or Equivalent
• Certificate in Payroll Administration
• Certificate of Proficiency in Pensions Administration
• Proficiency in Microsoft Packages
• Hands on experience with Belina Payroll and Zimra TaRMS system
• Minimum of 1-year relevant experience in payroll and pensions administration.
• Demonstrate a high level of confidentiality and professional maturity
• Accuracy and attention to detail is a pre-requisite
• Must possess exemplary level of professionalism and demonstrate strong organisational skills
• Should possess excellent planning and organising skills
• Maturity, innovation, resourcefulness and creativity are important requirements.

Interested candidates must submit their detailed Curriculum Vitae (CVs) on or before Friday, 17 September 2025.

Internal Advert- Barman (AZRL)

Internal Advert - Waiter (AZRL)

Internal Advert -Night Auditor (VFRH & AZRL)

Applications are invited from suitably qualified personnel to fill in the position of Stores Clerk for Rainbow Tourism Group and the successful candidate will be based in the Accounts Department at Montclair Resort and Conference. The position reports to Storeman Responsibilities include:

• Receive goods from suppliers
• Keep stores records
• Dispatch goods in stores
• Take part in stock takes
• Maintain cleanliness in storerooms
• Maintain required par levels of all stocks
• Secure returnable containers in the storerooms

Job Specification

• National Diploma in Purchasing and Supply.
• At least 2 years’ relevant experience in procurement and stores.
• Fluent in written and spoken English.
• Superior interpersonal, negotiation and consultative skills at all levels.
• Knowledge of ACCPAC system and Materials control.
• Should be an assertive person of unquestionable integrity.