INTERNAL ADVERTISEMENT  Reservationist Applications are invited from suitably qualified and experienced personnel to fill in the position of Reservationist   Reporting to:                       Front Office Supervisor                        Location:                              Azambezi River Lodge   The ideal candidate should meet the following requirements;   RESPONSIBILITIES INCLUDE:

• Helps develop room revenue and room forecasts.
• Tracks future room availability on the basis of reservations.
• Process reservations by mail, telephone and central reservations systems referral.
• Handle enquiries and sell hotel facilities.
• Actively participate in yield management.
• Communicate reservations information to Front desk.
• Prepares reservations report.

  CANDIDATE SPECIFICATION:

• National Diploma or Degree in Tourism and Hospitality Management.
• At least three years’ experience in a similar position.
• Computer literacy and strong working knowledge of Opera Property Management System.
• Proven negotiation and persuasion skills.
• Working experience in sales and hospitality management.
• Planning and organizational skills.
• Ability to work under minimum supervision.

    All applications, accompanied by a detailed  CV, should be submitted online by not later than 13 March 2024 on the link below; https://rtgafrica.com/careers/jobs/reservationist-3/ The Human Resources Director Rainbow Tourism Group 1 Pennefather Avenue Harare

                                                 INTERNAL ADVERTISEMENT                                                     RECEPTIONIST/CASHIER Applications are invited from suitably qualified and experienced personnel to fill in the position of Receptionist/ Cashier. Reporting to                             :           Front Office Supervisor Location                                  :           Azambezi River Lodge   The ideal candidate should meet the following requirements; RESPONSIBILITIES INCLUDE:

• Attending to guests and guest enquiries, Interacting with guests and collecting guest feedback.
• Taking note of guests special needs and communicating accordingly.
• Taking guest reservations, Checking in and checking out guests and Conducting cashiering functions.
• Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.

Job Specifications

• Holder of a Diploma in Tourism and Hospitality Management.
• Knowledge of Opera property management system is a requirement.
• At least 1 -2 years of relevant experience in a similar post.
• Yield management and sales skills are an added advantage.
• Demonstrable planning and customer care skills.
• Ability to work under minimum supervision.
• High level of attention to detail.
• Good communication and interpersonal skills.

  All applications, accompanied by a detailed  CV, should be submitted online by not later than 13 March 2024 on the link below; https://rtgafrica.com/careers/jobs/receptionist-cashier-14/   The Human Resources Director Rainbow Tourism Group 1 Pennefather Avenue Harare

Rainbow Tourism Group is inviting applications from graduates with a passion for the tourism and hospitality industry in the following disciplines: -

Department                                                                        Qualifications Business Information Systems                                       Degree in Information Technology / Information Systems/Computer Science Communications                                                               Diploma in Mass Communication or equivalent Finance                                                                                Degree in Accounting / Finance or equivalent Front Office                                                                         Degree/HND in Tourism and Hospitality Management Food & Beverage                                                                Degree/HND in Tourism and Hospitality Management Food & Beverages Control                                                Higher National Diploma in Accounting or equivalent Food Preparation                                                               Diploma in Professional Cookery, Class 1 Professional Cookery. Human Resources                                                             Degree in Human Resources Management / Psychology or equivalent Internal Audit & Risk                                                          Degree in Accounting / Full ACCA or CIS Maintenance                                                                       Diploma in Electrical Engineering /Refrigeration Mechanics

Personal Attributes: -  Strong communication and interpersonal skills  Excellent time management skills  A person of unquestionable integrity  Critical and analytical thinking  Well groomed, dependable and a team player All applications, accompanied by a detailed CV, should be submitted by not later than 01 March 2025 to; Human Resources Director Rainbow Tourism Group 1 Pennefather Avenue Harare or Email: gdp2025@rtg.co.zw Only shortlisted candidates will be contacted.

Internal Advert- Ground Supervisor

Internal Advert- Students on attachment

Introduction Applications are invited from suitably qualified personnel to fill in the position of Receptionist Cashier for Rainbow Tourism Group and the successful candidate will be based in the Front Office Department at Rainbow Towers Hotel. The position reports to Front Office Supervisor. Responsibilities Include:

• Attending to guests and guest enquiries, interacting with guests and collecting guest feedback.
• Taking note of guests special needs and communicating accordingly
• Taking guest reservations, checking in and checking out guests and conducting cashiering functions.
• Maintaining guest accounts, updating guest profiles, transferring city ledger to accounts receivable and ensuring guest history accounts are kept current.
• Must be knowledgeable about the hotel`s emergency procedures

Job Specifications The candidate should have the following:

• Degree /Diploma in Tourism and Hospitality Management a must
• Very good communication and interpersonal skills
• Hands-on experience with the Opera system.
• 2 years’ experience in a similar position.
• Ability to work under minimum supervision.

HEAD CHEF - PASTRY Introduction Applications are invited from suitably qualified personnel to fill in the position of Head Chef - Pastry and the successful candidate will be based at The Rainbow Towers Hotel & ICC. The position reports to the Executive Chef. PRINCIPAL RESPONSIBILITIES • Participating in preparation of kitchen budgets • Menu Development - Create innovative and visually appealing dessert menus that align with the hotel's culinary vision. • Quality Assurance -Maintain the highest standards of quality, consistency, and presentation for all pastry items. • Supervising kitchen associates and conducting kitchen inspections • Training of kitchen associates • Managing Pastry kitchen costs through use of innovative food preparation methods • Administration of health and safety standards and practices in the kitchen PERSON SPECIFICATION AND ATTRIBUTES • Higher National Diploma in Professional Cookery • At least 3 years’ hands on experience in a similar position • Good flair of financial figures • Excellent coordination skills • Should be excellently groomed • Should have a fair understanding and appreciation of other sections of the kictchen  

                                                                                                                                 NEW AMBASSADOR HOTEL                  INTERNAL ADVERTISEMENT JUNIOR CHEF   x 2 Applications are invited from suitably qualified and experienced personnel to fill in the position of Junior Chef Reporting to:                            Head Chef Location:                                 New Ambassador Hotel   The ideal candidate should meet the following requirements;   RESPONSIBILITIES INCLUDE:

• Planning organization skills in Kitchen operations
• Menu planning and re-engineering.
• Overseeing food production.
• Control of section production.
• Managing costs through the use of innovative cooking methods.
• Effective practices of health and safety standards in the kitchen.

  Job Specifications

• National Certificate in Professional Cookery.
• At least 2 years of relevant experience in a similar position.
• Hands-on experience in food production and service standards.
• Fluent in written and spoken English.
• Good with production-related figures.
• Excellent coordination skills.
• Excellent in healthy foods and green cooking.
• Sensitive to customer needs.
• High levels of personal presentation.
• Should be a person of unquestionable integrity.
• Attention to detail, honesty and ability to work with minimal supervision.

  All applications accompanied by a detailed CV should be submitted online, on the job  link available on https://rtgafrica.com/careers/wp-admin/post-new.php?post_type=jobpost  by no later than 22 November 2024    

           INTERNAL ADVERTISEMENT RESTAURANT CASHIER Applications are invited from suitably qualified and experienced personnel to fill in the position of Restaurant Cashier Reporting to                            :           Food & Beverage Supervisor Location                                  :           New Ambassador Hotel   The ideal candidate should meet the following requirements;   RESPONSIBILITIES INCLUDE:

• Attending to guests and guest enquiries, interacting with guests and collecting guest feedback.
• Monitoring daily reconciliations of bills and ensuring bills are correctly posted after shift.
• Conducting cashiering functions.
• Must be knowledgeable about the hotel`s emergency procedures.

  Job Specifications

• Holder of a Diploma in Tourism and Hospitality Management.
• Knowledge of the Micros system is a requirement.
• At least 2 years relevant experience in a similar post.
• Demonstrable planning and customer care skills.
• Ability to work under minimum supervision.
• Time Management skills.
• High level of attention to detail.
• Business Knowledge.
• Very good communication and interpersonal skills

  All applications, accompanied by a detailed  CV, should be submitted online by not later than 22 November 2024 on the link below;   https://rtgafrica.com/careers/wp-admin/post-new.php?post_type=jobpost   The Human Resources Director Rainbow Tourism Group 1 Pennefather Avenue Harare  

 STOREMAN Introduction Applications are invited from suitably qualified personnel to fill in the position of Storeman for Rainbow Tourism Group and the successful candidate will be based in the Finance Department at Rainbow Towers Hotel and ICC Harare. The position reports to the Food and Beverages Controller. Responsibilities Include:

• Initiating purchase requests to guide purchasing team on reorder quantities.
• Manage stock levels and re-order levels to avoid stock-outs
• Receive and secure all stock items.
• Issue out all requested stock items by departments.
• Posting Bulk Stock Requisitions in Accpac system or any other system that will be in use.
• Inspection of stocks for quality, fitness for purpose and expiry dates.
• Control of stocks ensuring that no stocks expire unnecessarily.

Job Specifications The candidate should have the following:

• National Diploma in Purchasing and Supply.
• At least one-year relevant experience in procurement and stores.
• Fluent in written and spoken English.
• Good analytical, negotiation and interpersonal skills.
• Knowledge of ACCPAC system and Materials Control.
• Should be an assertive person of unquestionable integrity.

Functions Coordinator x 2

Introduction

Applications are invited from suitably qualified personnel to fill in the position of Functions Coordinator. The successful candidate will be based at Rainbow Towers Hotel and ICC Harare The position reports to the Functions Manager.  Responsibilities Include:  

• Collaborate with clients to understand their event needs, including layout, food, beverages and audiovisual requirements.
• Make conference reservations and manage bookings.
• Serve as the primary point of contact for clients and internal teams, ensuring everyone is informed and aligned on conference details.
• Assist in creating and managing conference budgets, tracking expenses, and ensuring adherence to financial guidelines.
• Oversee all logistical aspects of events, such as room setup and equipment.
• Provide on-the-day support to guests, addressing any issues that arise and ensuring the event flows as planned.
• Assist in promoting the hotel’s conference spaces and services, working with the sales and marketing team to attract new clients.
• Gather feedback post-event to assess success and identify areas for improvement.
• Ensure all events comply with local regulations, safety protocols, and hotel policies.
• Maintain accurate records of event details, contracts, and communications for future reference.

  Job Specifications: The candidate should have the following:

• Holder of a Higher National Diploma in Tourism and Hospitality Management.
• Hands-on experience of OPERA system and Micros.
• At least 2 years’ relevant experience in a similar post.
• Demonstrable planning and customer care skills.
• Excellent communication and interpersonal skills.

FOOD & BEVERAGE SUPERVISOR X 1 Introduction Applications are invited from suitably qualified personnel to fill in the position of Food & Beverage Supervisor and the successful candidate will be based at Rainbow Towers Hotel. The position reports to the Food & Beverage Manager. PRINCIPAL RESPONSIBILITIES

• Oversee operations in the restaurant, functions and all outlets.

• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, restaurant utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Train new and current employees on proper customer service practices.

• Implement innovative strategies to improve productivity and sales.

PERSON SPECIFICATION 

• Holder of HND in Tourism and Hospitality or equivalent.
• Proven work experience at least 2 years in a similar position.
• Extensive Food and Beverages knowledge.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Critical thinker and problem-solving skills.
• Great interpersonal and communication skill.

CHEF DE PARTIE X 1 Introduction Applications are invited from suitably qualified personnel to fill in the position of Chef de Partie and the successful candidate will be based at Rainbow Towers Hotel. The position reports to the Head Chef. PRINCIPAL RESPONSIBILITIES

• Preparing, cooking and presenting high quality dishes within the specialty section
• Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes
• Assisting with the management of health and safety
• Assisting with the management of food hygiene practices
• Managing and training any Commis Chefs
• Monitoring portion and waste control
• Overseeing the maintenance of kitchen and food safety standards

PERSON SPECIFICATION

• National Certificate in Culinary Arts/ Professional Cookery.
• At least 3 years’ experience in the Industry.
• High level of attention to detail
• Knowledge and ability to run a section
• Highly motivated and works with minimum supervision.
• High levels of innovation and creativity.
• Excellent communication and interpersonal skills

BULAWAYO RAINBOW HOTEL INTERNAL ADVERTISEMENT HANDYMAN Applications are invited from suitably qualified personnel to fill in the position of HANDYMAN at Bulawayo Rainbow Hotel. Reporting to : Maintenance Supervisor Location : Bulawayo Rainbow Hotel The ideal candidate should have the following requirements; PRINCIPLE ACCOUNTABILITIES • Maintaining the workshop clean. • Conducting hotel inspections for malfunctioning equipment. • Providing first line of support in maintenance. • Monitor hotel fire equipment and storerooms. • Cleaning of plant rooms. PERSON SPECIFICATION AND ATTRIBUTES The candidate should have the following: • 5 O’ levels including English • At least Class 3 Skilled worker in an Electrical qualification • At least 2 years of relevant experience. • A good interpersonal, negotiation, and consultative skills at all levels • A pleasant personality and ability to communicate well with staff, customers, and related stakeholders. • Ability to work with minimal supervision is a pre-requisite. All applications accompanied by a detailed CV should be submitted online, on the job link available on https://rtgafrica.com/careers by no later than 8 October 2024.

Internal Advert- Receptionist Cashier AZRL