FOOD & BEVERAGE SUPERVISOR

  BULAWAYO RAINBOW HOTEL

INTERNAL ADVERTISEMENT

FOOD AND BEVERAGE SUPERVISOR

Applications are invited from suitably qualified personnel to fill in the position of Food and Beverage Supervisor Bulawayo Rainbow Hotel.

Reporting to                     :              Food and Beverage Manager

Location                             :              Bulawayo Rainbow Hotel

The ideal candidate should have the following requirements;

PRINCIPLE ACCOUNTABILITIES

• Oversee operations in the restaurant, functions and all outlets.

• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Train new and current employees on proper customer service practices.
• Implement innovative strategies to improve productivity and sales.

PERSON SPECIFICATION AND ATTRIBUTES

• Holder of HND in Tourism and Hospitality or equivalent.
• Proven work experience at least 2 years in a similar position.
• Extensive Food and Beverages knowledge.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Critical thinker and problem-solving skills.
• Great interpersonal and communication skill.

All applications accompanied by a detailed CV should be submitted online, on the job link available on https://rtgafrica.com/careers by no later than 15 June 2025.