FOOD & BEVERAGE SUPERVISOR

INTERNAL ADVERTISEMENT

FOOD AND BEVERAGES SUPERVISOR

Applications are invited from suitably qualified personnel to fill in the position of Food and Beverages Supervisor Bulawayo Rainbow Hotel.

Reporting to                     :              Food and Beverages Manager

Location                             :              Bulawayo Rainbow Hotel

 The ideal candidate should have the following requirements;

PRINCIPLE ACCOUNTABILITIES

• Oversee operations in the restaurant, functions and all outlets.

• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Train new and current employees on proper customer service practices.
• Implement innovative strategies to improve productivity and sales.

PERSON SPECIFICATION AND ATTRIBUTES

• Holder of HND in Tourism and Hospitality or equivalent.
• Proven work experience at least 2 years in a similar position.
• Extensive Food and Beverages knowledge.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Critical thinker and problem-solving skills.
• Great interpersonal and communication skill.

The Human Resources Director

RTG Corporate Office

1 Pennefather avenue

 Harare