Barman

ROLE PROFILE

BARMAN

Introduction

Applications are invited from suitably qualified personnel to fill in the position of Barman and the successful candidate will be based at Rainbow Towers Hotel and ICC Harare.

 Reporting

The position reports to the Food and Beverage Supervisor.

 PRINCIPAL RESPONSIBILITIES:         

• Ordering and monitoring of bar stocks
• Preparing and serving of both alcoholic and non-alcoholic beverages as required.
• Promoting service excellence and ability to upsell, cross-sell and suggestive selling to enhance customer satisfaction.
• Monitoring and replenishment of bar stocks.
• Collection of payments from guests.
• Controlling of bar stocks through conducting stock takes.
• Reconciling- of bills and conducting shift-end accounting processes.
• Maintenance of the bar in a clean and tidy state.

 Person Specification & Attributes

• National Certificate in Tourism and Hospitality or related course will be an added advantage.
• Knowledge of the Micros system is a requirement.
• At least 1 -2 years’ relevant experience in a similar post
• Yield management and sales skills an added advantage.
• Demonstrable planning and customer care skills.
• Ability to work under minimum supervision.
• Good communication and interpersonal skills